Frequently Asked Questions

Everything you need to know about your next gaming adventure

Are the consoles sold on RGameConsole brand new or refurbished?

We offer both brand-new units and certified refurbished consoles. Each product page clearly indicates the condition of the item, and all refurbished units undergo a rigorous 20-point quality inspection.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for gamers who want to start playing as soon as possible.

What is your return policy for electronics?

We offer a 30-day return policy. Items must be returned in their original packaging with all accessories included. Please note that opened software or digital download codes are non-refundable.

Do the consoles come with a warranty?

Yes, all new consoles come with a 1-year manufacturer warranty. Our certified refurbished units include a 90-day RGameConsole limited warranty for your peace of mind.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.